"Great that this is offered as I seem to purchase from disturbia every so often, but with my first time with the premier delivery, I received my parcel a day after I was supposed to receive it… not bad, but I was expecting next day delivery especially ordering within the correct time-frame"
Overall rating: 4.6766915 / 5 from 133 reviews.
AI Generated Review Summary
Premier Delivery offers unlimited express delivery for a year, providing quick and prompt service with great value for money. Customers appreciate the savings and the convenience of next-day delivery without a minimum spend.
Summary topics
- Customer Service (21%): Many customers brought up the excellent and great service they received when ordering items through Royal Mail.
- Delivery Speed (42%): Many customers pointed out the quick and prompt delivery, with multiple reviews praising the speed and efficiency of the delivery service.
- Value for Money (11%): It was observed by customers that the product offers great value for money and is perfect for a sale.
Review topics: ["delivery","value","quality","service","price","clothes","returns","sense","bedding","dress","mail"].
Review highlights
- "Really worth it I love the Disturbia clothes and having the unlimited next day delivery just made sense to me." —
- "Fast postage next day and for the whole year is a brilliant price!" —
- "Quick delivery no issues" —
Reviews
Worth the money
"If you order from disturbia a lot, or are someone who likes to order one item here or there on sale, it’s worth it… it means you don’t fall for trying to go over the free delivery minimum spend and came grab a good sale item whenever you like!"
This auto renewed without my knowledge
"This auto renewed without my knowledge"
Few days late but it was during a sale
"Wanted something asap to go out but unfortunately it arrived a few days late, after contacting them they got out out asap though, customer service was great"
Premium delivery
"Good quality items, fast delivery, easy to return if needed"
Worth it!
"I really love the whole idea of the Premier Delivery, I feel that I decide to buy pieces as they come out, instead of waiting until I had several items to ship together. It could only get better if the returns were included. :D"
Good
"I always like a delivery pass, I will be making multiple purchases so it’s going to be very good value"
"Great saving"
So worth it
"Always buy the premier and it pays for itself so quickly! Very convenient"
Awesome
"Makes online shopping easier without having to worry about shopping fees!"
Q&A
- Does the premier apply for free return delivery too?
- Thank you for your Question! Yes, you will still be charged return shipping even with our Premier Delivery subscription as all customers are liable for return fees, I will attach the returns policy in this email so you can have a bit more info. Returns Policy - https://www.disturbia.co.uk/policies/refund-policy
- How do I cancel this as on a few occasions its not worked
- Hi Loren, You need to hit manage subscriptions within your Disturbia account. - You can cancel your Disturbia Premier Delivery subscription within 14 days of subscribing and a full refund will be provided if you have not made any purchases using Premier Delivery shipping methods. - Your subscription will renew automatically, you can cancel your subscription anytime in your customer account. - Once your subscription has been cancelled, you'll no longer be able to use the Premier Delivery shipping method at checkout.